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Privacy Policy

Privacy Policy for Greenhouse Bodega LTD (www.greenhousebodega.com)

Last Updated: May 9, 2025

Greenhouse Bodega Ltd ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.greenhousebodega.com (the "Site") and use our services. By accessing or using our Site, you consent to the practices described in this Privacy Policy.  

1. Information We Collect

We may collect the following types of information from you:  

  • Personal Identification Information: This includes your name, email address, phone number, shipping address, billing address, and any other information you voluntarily provide when creating an account, placing an order, subscribing to our newsletter, or contacting us.  
  • Payment Information: When you make a purchase, we collect necessary payment information, such as credit card details or mobile money information. Please note that payment transactions are often processed by third-party payment processors, and we do not directly store your full credit card details on our servers.
  • Device and Usage Information: We automatically collect certain information about your device and how you interact with our Site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We may use cookies and similar tracking technologies to collect this information (see section 5 for more details).  
  • Communication Data: If you contact us via email or other means, we may keep a record of that communication.
  • Marketing and Communication Preferences: We collect information about your preferences for receiving marketing communications from us.  

2. How We Use Your Information

We may use your information for the following purposes:

  • To Provide and Manage Our Services: To process your orders, fulfill your requests, manage your account, and provide customer support.  
  • To Personalize Your Experience: To tailor the content and offers you see on our Site and to understand your preferences.
  • To Communicate with You: To send you order confirmations, shipping updates, promotional emails (with your consent), and respond to your inquiries.
  • To Improve Our Site and Services: To analyze website usage, identify trends, and make improvements to our Site, products, and services.  
  • For Marketing and Advertising: To send you information about new products, special offers, and other marketing communications that may be of interest to you (where you have opted in or as permitted by applicable law).
  • To Ensure Security and Prevent Fraud: To protect our Site and users from fraudulent activities and unauthorized access.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes in Kenya.

3. Disclosure of Your Information

We may share your information with the following categories of recipients:

  • Service Providers: We may share your information with third-party service providers who assist us with various operations, such as payment processing, shipping, marketing, data analysis, and website hosting. These providers are contractually obligated to protect your information.  
  • Business Partners: We may share information with business partners to offer you joint products or services or to run co-sponsored promotions (with your consent where required).
  • Legal Authorities: We may disclose your information to law enforcement agencies, regulatory bodies, or other governmental authorities if required by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you if such a transfer occurs and your information becomes subject to a different privacy policy.  
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.  

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:  

  • Using secure socket layer (SSL) encryption for transmitting sensitive information.
  • Implementing firewalls and intrusion detection systems.
  • Restricting access to personal information to authorized personnel only.
  • Regularly reviewing our security procedures.

While we strive to protect your personal information, please understand that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.  

5. Cookies and Tracking Technologies  

Our Site uses cookies and similar tracking technologies (such as web beacons and pixels) to collect information about your browsing activities. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:  

  • Essential Cookies: To enable you to navigate our Site and use its features.  
  • Performance Cookies: To collect information about how you use our Site, such as which pages you visit most often. This helps us improve the functionality of our Site.
  • Functionality Cookies: To remember your preferences (e.g., language, region) and personalize your experience.
  • Advertising Cookies: To deliver targeted advertisements to you based on your interests and browsing history.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect the functionality of our Site.  

6. Your Rights Under Kenyan Law

Under the Data Protection Act, 2019 of Kenya, you have certain rights regarding your personal data, including:

  • The Right to be Informed: You have the right to be informed about the collection and use of your personal data. This Privacy Policy aims to fulfill this right.  
  • The Right to Access: You have the right to request access to your personal data that we hold.
  • The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.  
  • The Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request the deletion of your personal data.  
  • The Right to Restrict Processing: You have the right to request the restriction of the processing of your personal data in certain situations.  
  • The Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.  
  • The Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.  
  • Rights in Relation to Automated Decision Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.  

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable Kenyan law.  

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.  

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.  

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.  

9. Children's Privacy  

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.  

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically. Your continued use of our Site after any changes to this Privacy Policy constitutes your acceptance of the revised policy.  

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:  

Greenhouse Bodega 

Email: hi@greenhousebodega.com

Phone: +245 769 456 425